I’ve learned from Muriel Bowser’s transition team that they
will hold a public forum December 2 on health and human services issues. Homelessness is likely to dominate the
session, but this is also THE opportunity for voices to be heard on questions
affecting persons with disabilities.
I’ve just learned about this and am going to have difficulty getting
there myself, though I’ll make it if I humanly can. But it’s important for the mayor-elect to
hear from us! Please plan to attend if
you’re able, and to be heard! It will
take place from 4:00 to 8:00 P.M. on Tuesday, December 2, at One Judiciary
Square - 441 4th St. NW – in Zoning Commission Hearing Room 2205. Please do try to be there.
Exploring issues of concern and advocacy opportunities for citizens of Washington, DC with and without developmental disabilities
Wednesday, November 26, 2014
Monday, November 24, 2014
Comments on the HCBS Transition Plan
I attended the November 17 DDS presentation
on its proposed transition plan in response to the recent rule on Home and
Community Based Waiver (HCBS) Settings (see www.hcbsadvocacy.org) and proposed
waiver amendments. I’ve encouraged DDS (erin.leveton@dc.gov) to post the draft
transition plan and the Power Points prominently on its website. The November 17 presentation will be repeated
on December 1 and if any of you are able to attend it would be well worth your
time. Please also submit your comments
to dds.publiccomments@dc.gov by
mid-December (I believe the deadline is 12/21), and see the comments that I
have submitted below. I know these are
pretty technical, but there’s important stuff here that affects the services
people get very directly.
Comments on Draft Transition
Plan
The viability of the new HCBS rule itself will have to stand
the test of time, and there is a question as to whether CMS assumptions about
what can qualify as HCBS housing may curtail the right of persons with developmental
disabilities to a full array of housing choices. However, my comments here pertain only to
D.C.’s proposed transition plan, not to the broader national rule.
Structural/budgetary issues vs. personal independence:
-
In the November 17 meeting, many valid points
were raised with respect to the difficulties confronting individuals wishing to
pursue their own activities without being obliged to “go with the group.” Notwithstanding
the widespread emphasis on person-centered planning, structural and budgetary
limitations do indeed create severe constraints on person-centered
implementation in D.C. (as probably elsewhere) in situations of shared staffing. Finding the right balance, and being
transparent about the conflicting priorities, will be essential as the transition
plan is reviewed for resubmission next August.
Related to this is the significant constraint on administration of
medications while out in the community, an issue badly in need of revision in
the name of advancing community integration.
Assessment tools:
-
The timing allowed for development of the
provider and individual assessment tools (November/December 2014, not 2015 as
indicated in PPt. on pages 16 and 17) is wholly inadequate. No draft tools have been circulated as yet,
even to the advisory group, and expecting development of the tool and completion
of the training through the holiday season is unrealistic.
-
Submission of provider assessments to DDS by the
end of January will be rushed and this expectation guarantees poor products.
-
As I pointed out in the meeting, if surveys of
individuals receiving supports are conducted by DDS service coordinators the
quality of the response will be highly affected by the variability in
individual service coordinators’ ability to connect personally with those they
serve. If there is no alternative seen
to use of service coordinators for this purpose, then DDS must allow enough
time to train service coordinators who may not have the necessary skills, and
the person surveyed must be given the option to invite a person of their
choosing to assist in answering the assessment questions. Only in this way will the assessment yield
useful results.
-
In terms of timing, it is unfortunate that only
responses by those individuals who happen to have ISP meetings during the first
half of 2015 will be available to DDS before it prepares the revised transition
plan in August of next year. A different
approach to the individual surveys than the one proposed might allow these to be
done with all persons served during the first half of the year.
Other:
-
The draft transition plan makes reference (page
3) to an Employment Learning Community (ELC) for providers. Since studies show that most viable
employment opportunities for persons with disabilities are identified by family
members or other informal supports, it is of the utmost importance for DDS to
find a vehicle – possibly the Supporting Families Community of Practice – to
help families and other identified unpaid supports understand how RSA, DDA and
providers can assist them in a team approach to identifying work opportunities
for their family members with disabilities.
Timing:
-
In the meeting we were told that there would be
an extension of the deadline for public comment on the transition plan,
probably until December 21. Please
ensure that the revised deadline date is widely disseminated to allow others to
comment on the plan.
-
What is the new target date for resubmission of
the transition plan and waiver amendments, once the 12/1 followup session has
been held and the comment period has expired?
-
When will there be an opportunity for public
comment on the D.C. statewide transition plan, targeted for completion by the
end of March 2015?
Comments on Proposed Waiver Amendments
Revisions to the current waiver do not (are not intended to)
address the longstanding issue of inadequate coverage for persons with
developmental disabilities in the District.
A potential Individual and Family Services waiver is still at least a
year away (January 2016 soonest according to information provided in the November
17 meeting), and broadening of services to cover people with autism or other
DDs is unacceptably distant, four years after the Developmental Disabilities
Reform Act died in the council. Further remarks are provided below within this
broader context of inadequate waiver coverage for D.C. citizens with
developmental disabilities.
Individualized Day Services:
-
Many of the proposed amendments to IDS are sound,
in particular concerning 1:1
availability and enhanced orientation requirements. As I mentioned in the meeting, there are many
available information resources, some of which are mass mailings from DDC and
DDS itself, that should be regularly shared with all IDS providers so that
community navigators can target specific developmental opportunities (classes,
activities, community integration) for those they serve.
-
However, some of the proposed IDS amendments
raise a red flag. Reduction in the rate
of remuneration, combined with elimination of the Associates degree requirement,
risks eroding the quality of individuals attracted to serve as community
navigators, and those already hired may leave their positions when they face a
$2.65/hour pay cut. A sliding scale to reward those with higher educational or
job experience could help address this problem. (It is unclear from the
presentation what is meant by “incentivized rates” for IDS in transition plan.)
-
In recognition of individuals’ varied needs, it
is important for persons receiving 1:2 IDS services not to be paired
consistently with the same individual unless they so choose. Varied social contacts are extremely
important and should be facilitated.
-
Also, with respect to IDS hours, DDS changed its
earlier stated plans to raise the level to 40 hours/week. It would be helpful to understand the
thinking behind this decision (what were the types of comments that caused the
reconsideration?), and DDS should revisit the 30-hour cap after another year
since IDS remains relatively new.
-
As Dr. Mills continues her assistance to DDS
with respect to IDS services, feedback should be sought from those who have
been receiving these services in their initial phase.
Behavior Support:
-
While the motivation to avoid a heavy-handed
approach to behavior support planning is a good one, the tiered approach,
particularly with respect to Tier 2 time limits on developing and reviewing the
BSP, carries potentially significant risks.
Behaviors may be complex without being intensive enough to lead to a
Tier 3 placement, and curtailing the amount of upfront time spent on getting these
plans right could actually lead to poor plans and, conceivably, behavior
escalation. Limitations on time
availability for BSP developers already creates a tendency toward “cookie
cutter” BSPs, which need to be avoided at all costs. Therefore, greater flexibility in the time
limits suggested for Tier 2 is warranted before the waiver amendments are
resubmitted.
Other proposed rate changes:
-
The requirement that supported employment
providers also be RSA providers is very welcome and will hopefully help
increase coordination between DDA and RSA in the employment arena.
-
Other proposed rate increases appear well
justified, and make the significant reduction in remuneration for fitness counselors
seem odd. At a minimum, the extent of
the reduction should be revisited to assess the potential effects on the
availability of counselors to work with persons receiving DDS support.
Increase in number of people served under the waiver:
-
While raising the ceiling in the number of
people served is most welcome, the 1742 limit only serves to illustrate how few
individuals with developmental disabilities in D.C. are actually able to be
reached with DDS services.
-
It is incumbent on the incoming mayor to work
with the council to ensure more widespread support to the population of D.C. citizens
with developmental disabilities. Those
of us most affected need to advocate strongly with our new mayor and our other
representatives to address this fundamental issue of fairness.
Saturday, November 15, 2014
Get on the Train, Muriel!
Dear Mayor-Elect Bowser,
You’ve been elected now, and we’re looking forward to the
new ideas and initiatives you’re planning for our city. But we wish you’d had more to say during the
campaign about those ideas and initiatives.
For example, you didn’t answer the questions I submitted on October 6 with
respect to the support that D.C. citizens with developmental disabilities can
expect from you as mayor. Granted, I’m
just a person with a blog, but there were plenty of folks out there eager to
see your answers, and we didn’t see them before Election Day. We’re hoping they’ll come now, and soon, so
I’ll repeat them here for the benefit of your transition team:
- What do you
believe has been the District’s most significant accomplishment of the past
five years to support adults with developmental disabilities?
- What is
your #1 priority once the Evans case has been closed?
- As mayor,
will you support reintroduction of the Developmental Disabilities Reform
Act? If so, why? If not, why not?
- Would you
retain the current director of the Department on Disability Services if you are
elected? If not, what attributes would
you look for in a new director?
- As mayor,
what specific work or educational initiatives would you promote for adults with
developmental disabilities in the District?
- Are there
policies or practices in other jurisdictions with respect to adults with
developmental disabilities that you would like to encourage in D.C.?
I’d like to say one thing about the fourth question. I know you have a great many people to reward
for their support during the campaign.
But the theme you’re putting out there is one of creating new
opportunities for underserved citizens, and it’s important for that to extend
to D.C. citizens with disabilities. They
need your firm and vocal support, and keeping Laura Nuss as DDS director can
help ensure that they get it. She walks
the talk, and her dedication is clearly evident even to those who sometimes
disagree with her. Mayor Fenty knew what
he was doing when he elevated her in 2010 to the director’s job, and she’s
vastly increased the effectiveness of DDS while also bringing closure of the
Evans lawsuit within reach. She still
has ideas and direction, and she can ensure that your administration reaches
out with heart, determination and intelligence to your constituents with
disabilities.
Let’s keep the train on track, Muriel. Hang onto Laura.
Wednesday, October 29, 2014
Raising our Voices
I received a comment on my October 6 post asking if there
had been any responses from the candidates.
As of today, with many people having voted already and voting day itself
just around the corner, none of the candidates have responded. This unfortunately reflects the fact that
issues affecting D.C. citizens with developmental disabilities just don’t seem
important enough to them. They don’t
realize that we are a meaningful constituency, and they will not realize it
until we become vocal. Whoever becomes our
new mayor, folks, let’s promise that a year from now s/he will know that our
voice and vote count!
Thursday, October 23, 2014
On the Spectrum in DC: There’s Not (Yet) Much There
On October 18 I attended the annual luncheon of the D.C.
chapter of the Autism Society of America.
DCASA has been in existence for 33 years, formed by a cluster of D.C.
families who - far ahead of the curve at the time - banded together to create a
community of support for their family members with autism: www.autism-society.org/chapter130/.
I’m a latecomer and this was only my
second year attending the DCASA luncheon.
(Thanks Tina and Ron!) This year
Laura Nuss was the featured speaker, and she specifically tailored her remarks
to this group, addressing in particular the good work DCASA does in sponsoring
Camp Claggett and calling attention to broad national trends and initiatives
with respect to autism. At the end of
her speech she mentioned DDA’s interest in broadening the reach of disability
services in D.C. in the future to reach people with autism who do not currently
qualify for services.
This intersects with a point I’ve made in earlier
blogs: right now D.C.’s only Medicaid
waiver for people with non-physical disabilities is based on a finding of IQ of
69 or below before the age of 18. There
is no autism or broader developmental disabilities waiver yet, and there can’t
be until the D.C. council takes further action.
(Listen up: this will require advocacy!)
Until that happens, if you’re trying to get services for your family
member, you’re playing by the current rules, and it’s important to realize that
DDA’s intake and eligibility unit is in charge of making sure everyone who qualifies
meets that standard (http://dds.dc.gov/node/727512). From your first application submission for
DDA services, you must make sure that you have the relevant documentation
demonstrating your family member meets the requirements. Even if you never wanted your family member
to be labeled as intellectually disabled (ID), if you want DDA services,
there’s no choice at this time.
It’s the Medicaid waiver, administered by DDS/DDA, that unlocks
the broadest array of services. However,
if your family member has autism and does not have a diagnosis of intellectual
disability that will qualify him or her for the current waiver, DDS/RSA (see my
post from August 11 entitled “Structures and Services…”) has a limited set of
programs under Project Search, a nationwide program specifically focused on
helping young adults at the upper end of the autism spectrum get jobs (although
all students receive training under Project Search, only a minority wind up
being offered jobs). There are two
categories of Project Search programs:
- One, in partnership with DCPS, is for young people who are still in school. Only students who are working toward a certificate of completion (as opposed to a high school diploma) can qualify, and when they sign up they have to agree that the first year of Project Search will be their last year of school: http://dds.dc.gov/page/project-search.
- More recently, RSA has piggybacked on a couple of Montgomery County Project Search programs for those who already have left school, sponsored by the Ivymount School in partnership with SEEC (http://www.seeconline.org/project-search). These involve training and job locations at the Smithsonian Institution and the National Institutes of Health (NIH), but the program is highly competitive. Until recently there was another, D.C.-specific program at George Washington University, but they closed it down in May and haven’t yet announced whether or when it will start up again.
Beyond this, there are no ongoing structured programs in
D.C. for people with autism who need supports.
What you will find are random program,s, activities and such around the
area. A couple of specific organizations
to be aware of – again, mainly for higher-functioning individuals – are the
Autism Self-Advocacy Network (http://autisticadvocacy.org/),
which offers nationally competitive internships in the D.C. area; a Yahoo
group, Asperger Adults of Greater Washington (https://groups.yahoo.com/neo/groups/dcaspie/info),
a support/social group which meets monthly downtown; and a Meetup group called
Adult Autism Spectrum Friends (http://www.meetup.com/adultautismspectrumfriends/)
for folks along the whole spectrum. (I
don’t have personal experience with either of the social groups.) Mat McCullough,
executive director of D.C.’s Developmental Disabilities Council - Mathew.McCullough@dc.gov - sends out
information about various other activities and programs around the area for
persons with autism and other developmental disabilities, including the DDC’s
own D.C. Advocacy Partners (DCAP) course.
However, none of these provide supports and services on an
ongoing basis to anyone with autism or any other developmental disability
unless they first meet the ID standard.
The Individual and Family Supports waiver, now under development
in DDA, will be much better than nothing for families who currently are going
it alone, but the real answer is going to be action in the D.C. council to
allow those with autism and other non-ID developmental disabilities to qualify
for more extensive services.
Monday, October 6, 2014
Questions for the candidates
I've just submitted the following to the mayoral candidates:
I was formerly an executive in the federal government and am
the parent of a young person with a developmental disability in the
District. Among my current advocacy efforts is a blog,
DDinWDC.blogspot.com, which addresses issues affecting D.C. citizens with
developmental disabilities and encourages others to get involved in
opportunities for reform. I am not a journalist and this is an entirely
volunteer effort on my part. Your campaign’s answers to the questions
below will be posted on my blog before the November 4 election:
-
What do you believe has been the District’s most
significant accomplishment of the past five years to support adults with
developmental disabilities?
-
What is your #1 priority once the Evans case has
been closed?
-
As mayor, would you support reintroduction of
the Developmental Disabilities Reform Act? If so, why? If not, why
not?
-
Would you retain the current director of the
Department on Disability Services if you are elected? If not, what
attributes would you look for in a new director?
-
As mayor, what specific work or educational
initiatives would you promote for adults with developmental disabilities in the
District?
-
Are there policies or practices in other
jurisdictions with respect to adults with developmental disabilities that you
would like to encourage in D.C.?
Thank you.
Carol A. Grigsby
Thursday, September 25, 2014
Where We've Come From
In this post I’d like to start filling in some of the
history of the system for people with developmental disabilities that we have
in the District today. There’s been a
lot of legal involvement in this area, and I’m not a lawyer, so I’m going to
keep as much as I can to the essentials.
Forest Haven is really where it started. This was an institution opened in the 1920s
in Laurel, Maryland, to house (some would say warehouse) District residents
with intellectual and developmental disabilities. Like many of the large institutions of its
type and era it did a poor job, but for a half century it was allowed to continue
in existence without getting much public attention. Then in 1976 Harold and Betty Evans, on behalf of their daughter Joy who resided there,
brought suit against the city over the deplorable conditions, and this led, in
1978, to the first of many “consent decrees,” or legal understandings between
the court and the District government, concerning changes needed in the way the
District was treating people at Forest Haven.
The idea was gradually to move people out into better living situations
while at the same time improving conditions at Forest Haven. At the same time, this flurry of attention to
Forest Haven and the Evans case also led to political action in 1978, in the
form of a law passed by the relatively new (after enactment of home rule in
1974) D.C. council, which, with only minor amendments, remains the law still on
the books as the basis for provision of services in D.C.
After all these years, the Evans case continues to dominate
the way in which services are provided in the District. A whole series of further consent decrees
have been issued since 1978, including one in 1991 that closed Forest Haven
once and for all and moved out the last group of people still living there, and
the most recent one in 2006 that established the Department on Disability
Services. Huge amounts of legal ink and
major efforts by D.C. disability advocates have brought us to the present day,
when the District appears close – within a few months most likely – of meeting
the final requirements under Evans and being out from under court oversight. Although there have been system improvements
and also significant efforts to update the District’s 1978 legislation - most
notably the gargantuan but ultimately unsuccessful effort to obtain passage of
the Developmental Disabilities Reform Act in 2010 - it’s truly the conclusion
of the Evans case which will open the door to the possibility of real reform of
the D.C. system.
So we’re very near a crossroads, in terms of the opportunity
created by the closeout of the Evans case, to launch a new chapter in the way
the District delivers services to its citizens with developmental
disabilities. That doesn’t mean it’s an easy road ahead
though – far from it. In some of my future
blogs I’ll talk a bit more about the ways in which the history complicates the
way forward, as well as other hurdles that will need to be overcome.
Saturday, September 20, 2014
Getting Rolling on Advocacy
Getting Rolling on Advocacy
This post will be brief, and is mainly to
alert folks that the DDS-sponsored Supporting Families Community of Practice is
beginning to be a more active and promising forum (erin.leveton@dc.gov for information). I attended much of the session on September
17, at which the main focus was on getting parents to organize on disability
issues and to advocate with local authorities on shared concerns. Laura Nuss, Director of DDS (see my August 11
post) was there, and she spoke about possibilities for advocacy around future
legislation with respect to support for people with developmental disabilities,
such as alternatives to the current court-commitment process for most D.C. Medicaid
waiver recipients and funding an expansion of coverage beyond those with
intellectual disabilities. There was
also a very good presentation on advocating for system change in D.C. by Diane
Lewis of Alta Consulting. Based on the
turnout and the substantive focus of this session, it’s clear that things are
starting to bubble and there are people ready to get more active, but efforts
need to be focused in order to make a difference. With the number of people in D.C. who are not
being served currently, for reasons having to do with the history of service
provision in D.C. (more about this in upcoming posts), I believe this deserves
a major push from all of us, with our council members as well as the new mayor,
so that a broader array of people with developmental disabilities and their families
get the support they need.
I’m developing questions to send to the
three mayoral candidates with respect to their perspectives on issues of
developmental disability in D.C. If you
have thoughts you believe should be reflected in the questions I submit, feel
free to weigh in – click below on “No comments,” and make it one, two, three
and more comments. I’m proceeding, but
will welcome your ideas.
And while you’re at it, make sure you go to
the bottom of the blog and select “Follow by email,” so you can see future
posts with less effort.
Monday, September 8, 2014
It's Far from Person-Centered Yet
From my last entry you might think I’m very mellow about how
the D.C. system is progressing. But having
the right long-term goal doesn’t mean that all is well in the here and
now. This still is a system that is falling
well short of making person-centered planning, much less person-centered
implementation, real. Much of the time
the service coordinators and provider staff are chugging along, holding the
meetings they need to hold, doing the paperwork they need to do, making sure
procedures are followed as their organizations demand. Getting the different actors to come together
and coordinate around the needs of a particular individual is a different kind
of challenge, and too often secondary.
When our son first began receiving services in June, there
were many meetings that had to take place in a short time. This was even more true given that his annual
Individual Support Plan (ISP) was due for revision in early July. DDA and providers whipped into action, scheduling
meetings at the times most convenient for them, then “inviting” our son and us
with little or no lead time. I pulled
myself out of my sick bed, and my husband reorganized his work day, in order to
accommodate their timing. Worse, they
had no understanding yet of our son’s anxieties about meetings, and we had to
watch him grow increasingly overwhelmed as people peppered him with questions
and talked over one another. In one
particularly challenging meeting he left the meeting with an aide and took
hours to calm back down.
What left us even more amazed was that in the planning
process, he was treated as though he was born the day he began receiving DDA
services. Everything we know about our
son’s first 21 years, all the information shared by the school he was attending
until mid-June, were set aside while the first impressions of staff during his
ten days with them were taken at face value.
This institutional arrogance, even if unintentional, was infuriating and
did not serve him well. We had to be
assertive, and more, in order to get anyone to pay attention to what made him
tick as a person rather than making instant assumptions based on little
information.
It’s also taken tremendous effort to get his two providers
to work well together. Early days were
full of arguments over logistical issues such as meeting points and times for his
“handoff” between supported-living and day services. And establishing any time, ever, for him to
be with family rather than providers during a weekday for medical or other
appointments has necessitated endless negotiation, while last-minute
cancellations of his day services have occurred with annoying frequency. And heaven forbid that both providers should
use the same calendar to avoid scheduling conflicts.
The “bubble” within which DDA and its service providers
operate is so self-contained that they scarcely realize anyone exists outside
its boundaries. We’re still struggling
to get his supported-living provider to realize
that our son’s doctors might not be immediately available at whatever
time they choose to telephone or want to call a meeting – or to get anyone to imagine
that his father or I might have a competing work or other priority that
prevents our immediately jumping when they say jump. Somewhere behind the scenes is probably a
demand from DDA of which we’re not fully aware, but this only serves to prove
that the requirements are rolling out from DDA rather than keeping our son at
the center. We also still wonder, given
the limited pool of 2000 or so people that DDA supports, how he will be able to
maintain contact with his few social contacts outside that very restricted
pool, make new friends, or someday live with someone who isn’t also living
inside this bubble.
Even realizing that our son is doing remarkably well within
today’s constraints, these are tremendous hurdles that loom in the future for
people with disabilities in D.C. and elsewhere.
Friday, August 22, 2014
Let's Talk about the Good News
This is big: our son
is doing well. He likes his living
situation and the staff who support him.
Since he only got out of school and started receiving support from DDA
two months ago, that’s worth celebrating.
The organization that supports him in his apartment is new
to D.C., though well established elsewhere, and he was the first person here for
whom they began providing in-home services. Initially they were putting their
local organization in place while starting to provide his services, and that
made things bumpy at first. It also came
as a shock – after my husband and I had been so involved in arranging for him
to receive services, selecting providers, and finding the right living
situation for him – to find that our input was initially not expected nor, in a
way, desired. The system doesn’t really
yet have a way to comfortably accommodate the involvement of family members or
other unpaid individuals on whom the person relies, even in a situation such as
ours in which our son had signed Powers of Attorney inviting our help with
medical, financial and related decisions.
It’s taking time to work this out, and there have been some growing
pains for sure, but there’s been progress on this front and overall his provider
has proven flexible and well-intentioned in trying to make things more
inclusive. With plenty of goodwill on
both sides, things have smoothed out considerably over the past two months.
We believe our son has actually benefited from having a
provider organization that, being new to D.C., isn’t so set in its ways. And they’re only here thanks to the fact that
Laura Nuss (see my last blog post) has actively sought to inject new blood into
D.C.’s disability services environment.
She’s courted good providers from other jurisdictions and convinced some
to set up operations here. This is quite
an accomplishment, since D.C. until recently hasn’t had a reputation as an easy
place in which to provide services for people with disabilities. It’s because of her determined efforts, and
those of her predecessor Judy Heumann, that things are turning around and folks
are beginning to take notice.
Our son is also benefiting from a new type of daytime
program, Individualized Day Supports, or IDS.
Unlike standard work or day habilitation programs, IDS allows for more
variety, tailored to a person’s skills and interests. It was originally conceived with older people
in mind, since many of those whom DDA serves are aging and more in retirement
mode; but it’s also well suited to young people like our son who haven’t really
thought through what they want to do and need more time to sort things
out. With IDS, the provider develops a Community
Integration Plan based on the person’s interests, and a community navigator
accompanies him/her to activities geared toward accomplishing those goals. For IDS our son’s provider is a longtime D.C.
organization that sees IDS as an opportunity to try some new strategies with
the people they support. We’ve worked
closely with them to ensure his schedule offers some challenge and room for
growth, so he’s been taking some classes as part of his day activities.
These new providers and new programs are some of the good
news for everyone in D.C. just now.
There’s a lot of progress to be made, but also a determination as long
as Laura is in the job to maintain forward momentum toward a more
“person-centered” system of service provision.
We’ve encountered many challenges up to now in our dealings with the
Developmental Disabilities Administration, and we expect many more, but most of
the problems are those of a bureaucracy that’s trying to catch up with
change. This is much better than dealing
with an organization that’s trying to block you at every turn. So when I’ve encountered roadblocks, I’ve
advocated as forcefully as I must, but gritted my teeth and forged ahead in the
knowledge that DDA leadership is focused on a goal that I fundamentally share.
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